Privacy Policy for Sonata Studio

Welcome to Sonata Studio. We are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how Sonata Studio, located at 28 Fitzroy Street, Level 3, St Kilda, VIC, 3182, Australia, collects, uses, discloses, and protects the information we gather through our online platform and in the course of providing our services, including acoustic design consultancy, instrument prototyping, custom music equipment manufacturing, soundproofing solutions, studio setup and calibration, and music education material design.

By using our site or engaging with our services, you agree to the collection and use of information in accordance with this policy. We adhere to applicable data protection laws, including the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

• Personal Data: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (processed securely by third-party payment providers)
  • Information relevant to your acoustic design or instrument creation needs.
• Usage Data: We may also collect information that your browser sends whenever you visit our online platform or when you access the service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

How We Use Your Information

Sonata Studio uses the collected data for various purposes:

• To provide and maintain our services, including acoustic design, instrument prototyping, and other related offerings.
• To notify you about changes or updates to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our site and services.
• To monitor the usage of our site.
• To detect, prevent, and address technical issues.
• To comply with legal obligations.
• To send you marketing and promotional communications about our services that may be of interest to you, where you have consented to receive such communications.

Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our site ("Service Providers"), to provide the service on our behalf, to perform site-related services, or to assist us in analyzing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Sonata Studio is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: Sonata Studio may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Sonata Studio.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

Security of Data

The security of your data is paramount to us. We implement commercially acceptable technical and organisational measures designed to protect your Personal Data against unauthorized access, use, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.

Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sonata Studio

28 Fitzroy Street, Level 3

St Kilda, VIC, 3182

Australia